Privacy Policy

Privacy Policy for SOOKAJEWELRY

Last Updated: October 1, 2001 

1. Introduction

SOOKAJEWELRY ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

We collect several types of information from and about users of our Site:
  • Personal Identifiers: Name, email address, phone number, shipping address
  • Payment Information: Credit card details, billing address
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, products viewed, shopping cart activity
  • Marketing Data: Your preferences in receiving marketing from us

3. How We Use Your Information

We use the information we collect to:
  • Process and fulfill your orders
  • Manage your account and provide customer support
  • Send transactional emails (order confirmations, shipping updates)
  • Personalize your shopping experience (with your consent)
  • Conduct analytics and improve our services
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:
  • Payment processors (Stripe, PayPal)
  • Shipping carriers (UPS, FedEx, USPS)
  • Analytics and marketing service providers
  • Legal authorities when required by law
  • Business transfers (in case of merger or acquisition)

5. Your Rights (CCPA/CPRA Compliant)

As a California resident, you have the right to:
  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale or sharing of personal information
  • Correct inaccurate personal information
  • Limit use of sensitive personal information
  • Not receive discriminatory treatment for exercising these rights

6. Data Security

We implement appropriate security measures including:
  • SSL encryption on all data transmissions
  • Regular security assessments and monitoring
  • Restricted access to personal information
  • PCI DSS compliance for payment processing

7. Data Retention

We retain your personal information only for as long as necessary to:
  • Fulfill the purposes outlined in this policy
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:
  • Maintain shopping cart and login sessions
  • Analyze website traffic and user behavior
  • Deliver targeted advertisements (with consent)
  • Remember your preferences and settings

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

10. Do Not Track Signals

We do not currently respond to Do Not Track browser signals.

11. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a revised effective date.

12. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us:
  • Email: privacy@sookajewelry.com
  • Phone: (613) 857-3556
  • Address: 2389 Main Street, STE 202, Glastonbury, CT, 06033

13. Opt-Out Options

To opt-out of:
  • Marketing emails: Use unsubscribe link in any email
  • Personalized ads: Visit Digital Advertising Alliance's opt-out portal
  • Data sharing: Email us at privacy@sookajewelry.com